– THE SELF-EXCLUSION PROGRAM –

If you find yourself gambling too much, or if it no longer feels like a game, the Self-Exclusion Program can be an important first step in helping you control your gambling.

The Self-Exclusion Program

This program helps you exclude yourself from all Alberta casinos, racing entertainment centres (RECs) and the gambling opportunities they present.

Research has shown that when self-exclusion is combined with treatment, it can be one of the most effective ways to stop gambling.

By submitting an application to AGLC, participants agree to be excluded from all Alberta casinos and RECs for a specified time period. Participants choose the length of their exclusion period: from six months to five years. Participants can’t withdraw from or cancel their agreement before its expiry date.

How to become self-excluded:

1

Visit a GameSense Info Centre and speak with a GameSense Advisor

2

Ask a security staff at any casino or REC

3

Visit AGLC offices in St. Albert or Calgary

4

Call AGLC Self-Exclusion Program Administration at 780-447-7582 or 1-877-436-6336

If you would like to self-exclude from Alberta casinos and RECs but do not wish to enter those facilities to do so, you can sign up through one of our partner organizations listed below:

Problem Gambling Resources Network (PGRN)
3312 Parsons Road
Edmonton
Phone: 780-461-1259
Email: info@pgrn.ca
Website: www.pgrn.ca

Monday to Friday 10:00 am – 4:00 pm

After 4:00 pm please call the phone number

Our House Addiction Recovery
22210 Stony Plain Road
Edmonton
Phone: 780-474-8945
Email: house@ourhouseedmonton.com
Website: www.ourhouseedmonton.com
Sunday to Thursday 8:30 am – Midnight

What to Expect After Self-Excluding

Choosing to voluntarily self-exclude can be difficult. But once you’ve decided that it’s the best thing for you, here’s what to expect:

  • Self-exclusion begins immediately after you’ve signed the agreement and lasts for the period of time chosen by you. It cannot be cancelled or changed in any way.
  • Once you have signed up, your information will be shared with all security offices in all casinos and RECs in Alberta.

Counselling Can Help

Experience has shown that those who participate in counselling along with a Self-Exclusion Program have a much higher likelihood of successfully regaining control of their gambling behaviours. At any time, you can also call the 24-hour, toll free Alberta Health Services (AHS) Addiction Helpline at 1-866-332-2322 for free, confidential support.

Download the Self-Exclusion program brochure

Download

Download a sample Self-Exclusion Agreement

Download

Entering a Casino and Gambling While Self-Excluded

It is your responsibility to honour the commitment you made to yourself. If you try to enter a casino or REC before your exclusionary period is up, you will be removed from the property.

You may re-enroll in the program after you have completed the exclusion period indicated on your agreement form.

The Decision to Self-Exclude

If you believe your loved one has a gambling problem, it’s understandable that you’d want to help. However, only the person seeking self-exclusion can sign up for the Self-Exclusion Program. Not even a spouse or family member can do it for them.

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