Voluntary Self-Exclusion

If you find yourself gambling too much, or if it no longer feels like a game, the Voluntary Self-Exclusion Program can be an important first step in helping you control your gambling.

It's an option worth exploring.

What is the Voluntary Self-Exclusion Program?

The Program enables you to voluntarily exclude yourself from all Alberta casinos and racing entertainment centres (RECs) and the gambling opportunities these represent.

Research has shown that when voluntary self-exclusion is combined with treatment, it can be one of the most effective ways to stop gambling.

By submitting an application to the Alberta Gaming and Liquor Commission (AGLC), participants voluntarily agree to be excluded from all Alberta casinos and RECs for a specified time period.

Participants choose the length of their exclusion period: between six months and five years. You can't withdraw from or cancel your agreement before its expiry date.

How do I sign up to be voluntarily self-excluded?

To access the program, visit a GameSense Info Centre and speak with a GameSense Advisor, or ask a security staff at any casino or REC. You can also visit the AGLC offices in St. Albert or Calgary, or call AGLC Voluntary Self-Exclusion Program Administration at 780-447-7582 or 1-800-272-8876.

If you would like to self-exclude from Alberta casinos and RECs but do not wish to enter those facilities to do so, you can sign up through one of our partner organizations list below:

Problem Gambling Resources Network (PGRN)
3312 Parsons Road
Phone: 780-461-1259
Cell: 780-619-0878
Email: ray@pgrn.ca
Website: www.pgrn.ca

PGRN - Regular office hours are: Monday to Friday 10:00 am – 4:00 pm (after 4:00 pm sign-ups are available, just call the cell phone number provided to arrange)

Our House Addiction Recovery
22210 Stony Plain Road
Phone: 780-474-8945
Email: house@ourhouseedmonton.com
Website: www.ourhouseedmonton.com

Our House – Sunday to Thursday 8:30 am – 12:00 am (midnight)

One More Thing

If you have a loved one you believe has a gambling problem, it's understandable that you'd want to help. However, only the person seeking self-exclusion can sign up for the Voluntary Self-Exclusion Program. Not even a spouse or family member can do it for them.

Download the Voluntary Self-Exclusion program brochure